Izvestiya of Saratov University.
ISSN 1819-4907 (Print)
ISSN 2542-1913 (Online)


indifference

Complaints as an indicator of the effectiveness of social security agencies in the USSR in the second half of the 1950s and the mid1980s (based on materials from the Lower Volga region)

This article uses anthropological data (letters from residents of the Lower Volga region) to assess the effectiveness of social security services in the USSR from 1953 to 1985. The analysis of these data reveals that this period was marked by significant progress in providing services to the elderly and other vulnerable populations. However, the study also highlights the limitations of the state’s ability to fully meet the needs and aspirations of its citizens due to the socio-economic development model that had been in place since the 1930s.